Jane Hart, writing on her blog, has this to say about traditional Learning and Development professionals: They believe they know what is best for their people; they think that an understanding of pedagogy and instructional design skills is enough. They disregard the fact that most people are bored to tears sitting in a classroom or studying an e-learning course at their desktop – and don’t realise that many are working around L&D to sort out their own learning and performance problems rather than have to endure an L&D-designed initiative. Source